785 East M-32, POB 2279 Gaylord, MI, 49735 989-448-2664

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Gaylord Dental Office

Your Gaylord dentist is easy to find on east M-32 just past the Otsego Club along side Little League Drive.

Comfort and convenience are the hallmarks of Otsego Dental Group's office operations. To ensure your convenience, below is the information you need about our hours, location, appointment scheduling, insurance and billing.

Gaylord, MI Dentist
Oto Dental Group
785 E. M 32
Gaylord, MI 49735
(989) 448-266Dental tooth Call For Pricing Options
Office Hours
Monday: 08:00 AM - 05:00 PM
Tuesday: 08:00 AM - 05:00 PM
Wednesday: 08:00 AM - 04:00 PM
Thursday: 08:00 AM - 04:00 PM
Friday: 08:00 AM - 02:00 PM
Saturday: Closed
Sunday: Closed


Insurance and Billing

Otsego Dental Group accepts most traditional insurance plans .  We participate with Delta and BCBS premium policies. Otsego Dental Group does not participate in Health Management Organizations or PPO’s; however, we complete and submit all the required forms, communicate with them regarding all benefits, insure benefits are maximized, and assist all patients to receive their compensation benefits. We accept checks, cash or credit cards, and can phase payments over the duration of a treatment plan. In addition, our staff can connect our patients to a third party credit service when it is important to a patient to achieve a certain treatment plan.

Understanding Your Insurance Benefits

A dental insurance benefit is a valuable asset and resource for patients. It is a contract between an employer and an insurance company … both the patient and the dentist are out of the loop relative to negotiating what a policy will or will not cover.  Our staff will work hard and directly communicate with your company as needed to be sure the benefits are maximized.  Certain treatment plans can be phased in over a few years to take advantage of the yearly maximum clauses.  In the end, insurance has its greatest value for patients to keep current with regular preventive care and some limited reparative maintenance.

Additional features and characteristics of dental insurance include some of the following;

  • The terms “usual, customary, and reasonable” … come from the insurance company as they describe their reimbursement.  They may or may not reflect actual fees in any given region. In Northern Michigan, they are at the 30th or 40th percentile.   The 50th percentile would be an “average” fee for a given service… and the Otsego Dental Group of professionals is above average!  We are committed to use the best dental labs, the best supplies, and utilize the latest technologies to support quality patient care.
  • Your dental plan may not allow benefits for all treatment options … that does not make those options unimportant; we are committed to show our patients all their opportunities, it is up to them what type of care will best serve their well being.
  • The annual maximum … is an amount determined by the employer. Even though the cost of services has risen over the years, annual maximums remain almost unchanged for the past 30 years.
  • Preferred provider lists … you may be asked to consider a list of preferred providers, a list of dentists who have agreed to accept reduced fees … and somehow have to meet the operational overhead of a practice by making critical sacrifices in the delivery of care… cheaper labs, supplies, or focus on high volume.
  • Pre-existing conditions … A dental plan may not cover conditions a person had before enrolling in the plan. 


Payment Options

The office staff will work tirelessly to be sure all proposed treatment, and the resulting charges, are completely understood prior to providing that service. All parties will agree, that this level of  pre-treatment communication is appreciated.

We accept checks, cash or credit cards, and we can phase payments over the course of a treatment plan. Please see our Financial Coordinator for details. We are happy to file insurance claims in your behalf as well as assist in any application process to a third party credit provider.


Financing Options

CareCreditCareCredit, and similar health care financing opportunities, are here to help you pay for treatments and procedures your insurance doesn’t cover.  They offer No Interest* financing or low minimum monthly payment options so you can get what you want, when you want it. With three simple steps, including an instant approval process, it’s easy to apply for CareCredit. After you’re approved, you’re free to use CareCredit for the services you choose including LASIK, veterinary, dentistry, cosmetic, hearing aids and more.  CareCredit is endorsed by some of the most credible organizations specific to each healthcare profession we support. And CareCredit is a GE Money Company, so you know you can count on us. For over 20 years, we’ve been helping over five million cardholders get the healthcare treatments they want and need.

Now you don’t have to worry about saving up for the procedures you want and need. With CareCredit, the decision’s in your hands to get what you want, when you want it. For more information or to apply online, visit carecredit.com


Facilities and Equipment

The facilities and equipment are designed and purposed to be comfortable and inviting for our family of patients, to be the most accurate and effective methods for diagnosing and treatment planning,  to provide a safe and secure patient record system and organization, and to be environmentally friendly.

The following help us accomplish this:

  • Laser Cavity Detectors
  • High tech Sterilization with Weekly Monitoring
  • In House Whitening Opportunity
  • Intra Oral Photography
  • Paperless Record Keeping
  • Instant and Seamless transmission of X-rays or Information to Referral Sources or Insurance Companies
  • High Tech Silver and Mercury  Filter and Retention System; no Run-Off into the Environment